Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Control Panel you will find an in–depth Help section offering a plethora of educational articles and frequently asked questions. They are answered by our support team of practiced techs. Just type in your question and our clever platform will show you the best possible answer.

  • Top quality support service

  • Instructional Videos

  • For those who’d rather find out how to take care of a regularly encountered problem by watching a tutorial video, we have added a selection of video tutorials to our Web Control Panel. All the educational video clips are brief and easy to comprehend. They offer visual presentations of different website administration actions.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 tech support service with a 1–hour response guarantee. Our team of proficient customer service technicians will be online for you to reply to all the questions that you may possibly have. During non–busy periods, an answer will be offered within just 20 minutes.