Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our technical help Department is online 24x7 to attend to all of your service tickets. Every ticket you post to us will be responded to within less than 60 minutes. If your case calls for help from one of our administrators, we will send the ticket to the person in charge and will inform you that the case is under control.

  • Top quality support service

  • Qualified Client Help Service

  • We are online for you 24/7/365 to provide assistance and tech support and to aid you with any problem that you may encounter as you are maintaining your virtual server. We’ll help you with all installed in advance apps, such as your Operating System, server administration panel (based on the VPS type) and the Web Control Panel made entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Control Panel that is included free–of–charge with your virtual server, you’ll discover an informational Help zone, which includes everything you need to be aware of when running your internet sites and apps. We have included a wide selection of how to reports and video guides that present the common website managing responsibilities in an easy–to–understand manner.