Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving excellent support without delay is our top priority, so that we back up each Linux cloud hosting plan with a 1–hour ticket solution warranty. After you send a ticket or send us a message, our customer customer assistance staff will try all they could do to supply the most satisfactory resolution for your case and to give you information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any problem you may have relevant to our products. We have now techs on duty on a regular basis to give you guidance at any time required. You could use the ticketing system or post an email anytime, or grab the phone or use the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a detailed education base into the Control Panel so you might obtain beneficial step–by–step recommendations any time. Each area of the Control Panel has its own contextual support area displaying a selection of how–to content articles. We have also prepared training videos to supply you with a far better idea of the way in which to perform any given activity.