Installation and Troubleshooting
Find out what the Installation & Troubleshooting attribute provided with the Virtual Private Servers and the dedicated servers will involve.
Aside from having more resources, a good reason why you may get your own hosting server and use it instead of a shared hosting plan is that you can install and run a wide variety of software. With a shared account, you'll be able to use apps, that do not need root access and aren't installed server-side, so if you require particular software for your websites, you can't set it up on a shared hosting server. This isn't the situation with a hosting server of your own where you'll be able to install everything you need. The downside is that you may not have much experience and taking care of your own machine is more challenging that managing a shared Internet hosting account where the provider handles most things. This is the reason why we offer one more service for our server plans called Installation & Troubleshooting and you may make use of it any time that you come across any problems with the supervision of your machine.
Installation and Troubleshooting in VPS
The upgrade could be ordered for any of the virtual private server
packages regardless of the Operating System and Control Panel that you've chosen or the task that you need to be executed as our admins will assist you with anything associated with the software on the machine. This includes, but is not limited to, setting up third-party applications, setting up hosting server options, troubleshooting scripts if they don't work adequately, and so on. The upgrade provides 60 minutes of work and if a specific task requires less time, the rest of the minutes will be available for the future and shall be listed in the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your hosting server. This way, you may work on your websites without having to worry that you won't be able to use some application or losing time on technological matters.
Installation and Troubleshooting in Dedicated Hosting
You may add the upgrade to any one of the dedicated servers hosting packages
which we offer at any time that you need it. If you need some custom work from our administrators just after your hosting server is ready, you'll be able to order the upgrade during the server signup procedure, or if you need something to be performed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your hosting server, so in the event that you face any issues to install a third-party piece of software or some application gives errors and does not work the way it should, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable in case you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it includes.