In spite of the fact that the hosting service offered by the different companies seems the same, each provider has got a personalized platform with its own modifications and different ways to do given operations. In such a situation, an info-loaded knowledge base will be amazingly helpful both for people with no experience and for technically accomplished individuals who will ultimately discover how specific tasks are carried out, but will lose valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users time and energy. The outcome is more gratified clients, as they can quickly find the information they are looking for, and much less work for the help desk staff members, because typically the vast majority of the enquiries and issues that customers have are already included in the knowledge base. On the condition that the articles themselves are adequately written and encompass more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we’re offering include a detailed knowledge base where you can find everything you should know in regard to your web hosting account. Regardless of whether you’re intending to create a brand new database, to forward a domain name by means of an .htaccess config file or to create an e-mail account on your computer or cell phone, you can simply check our step-by-step help articles and all the info that you require will be there. When you visit a particular section of your Hepsia hosting Control Panel, you can see articles that are relevant to the functions that you can access through it. If you wish to see the entire article collection and get familiar with all the functions that Hepsia offers, or only to read general information about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to cover any obstacle that you could possibly chance upon, but in case you don’t find what you need, you can always touch base with us, as our client support staff is available to you 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages feature elaborate technical documentation where you will see information on all the functions that our created-developed Hepsia Control Panel offers, together with solutions to different questions and complications that you may come across. All installation guides contain elaborate specifications, so you will not need to worry about omitting something in case you plan to export a database, for instance. The troubleshooting articles cover a range of likely reasons for particular issues and the solution for each and every one of them, so if you aren’t able to send emails although you have the right settings, for instance, you can quickly discover what the reason could be and rectify the problem with several mouse clicks in your mail client. As Hepsia offers quite a lot of features, you will be able to find relevant articles in every single section. In case you’d rather browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the screen.