1 hour ticket response
Quick assistance is our fundamental objective and this is the reason why we’ve got a team of capable technicians who are prepared to offer a rapid solution to any question that you may possibly have. Just post your tech support ticket from your Site Control Panel and we will get back to you within 1 hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute response time.
A Top–Class Client Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your queries every time you require support. Almost all our technical support team members have several years of experience in the shared web hosting field, so you can always rely on fast and elaborate answers to your queries.
An Easy–to–Browse Help Section
In the Site Control Panel you’ll find an easy–to–browse Help section where you can find quick hints on how you can use our web hosting services. You can find the answers to your questions in our F.A.Q. section, see more tips in the web hosting account administration articles or check the how–to video tutorials.