1 hour ticket response
Our team of technicians is dedicated to supplying fast answers to each of your inquiries. We’ll examine your ticket once it is received and will respond back to you with a solution to the problem within maximum 60 minutes after the ticket submission. In fact, our average technical support ticket response time is 20 minutes.
A Topflight Help Desk Service
Our customer care team members have considerable experience in the Linux cloud hosting business and are qualified enough to offer a quick answer to your problem. If, however, the problem at hand is not within the competence of a technician, the support ticket will be sent to a programmer or system administrator for further assistance.
An Intuitive Help Center Section
Integrated into the Web Control Panel is an easy–to–browse Help Center section, which offers different sources of information. You can browse through a routinely updated knowledge base offering web hosting account administration articles and site administration articles, watch the educational video tutorials or check our F.A.Q. archive.