A 99.9% Server Uptime
Our cloud hosting platform is based on a stable, top–hole hardware configuration and a heavily customized Linux distribution. That is why, regardless of what your site is, or how many web site visitors you have, or even in case there is a DDoS attack, our machines will remain up and your websites will stay online.
All Linux cloud hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to deliver a high–end hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure a superluminal connection speed with the outside world.
And thanks to this, irrespective of which datacenters you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are disappointed with our hosting services, or if you find them inadequate, or if you decide that you should use a Linux VPS packages instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control over your domain names even if you terminate your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a response, you know how irritating this can be, even more so when your site is on the line. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here for you and they will get back to you within an hour. And the best part is that their average support ticket response time is well under twenty minutes!