A 99.9% Server Uptime
The primary benefit of developing your own shared web hosting platform is that you don’t need to be worried about compatibility issues – you configure a special set of software applications in such a way so as to work with a defined set of hardware parts. The result is something way more solid and dependable, since there are fewer potential chances of failure. We have built our cloud hosting platform using proven hardware components and a seriously customized version of Security–Enhanced Linux so as to create a fully secure and safe home for your own personal websites.
This is why, with all our shared web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you would like to deliver a top–class web hosting service, you can barely rely on the default network configuration in a datacenter. We have built our own custom internal network so as to ensure a hyper–fast connection speed with the outside world.
And because of this, irrespective of which data centers you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our services, or if you consider them insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have complete control of your domains even when you delete your hosting account with us.
24/7 Technical Support
In the event that you own a web hosting company, your customer service technicians are of chief importance. This is why we’ve mindfully gathered a highly proficient team of tech support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All support tickets are replied to in under 60 minutes and our average response time is below twenty minutes!