Irrespective of the fact that the web hosting service supplied by the different companies is virtually the same, every provider has their own platform with its own modifications and ways to complete given tasks. In such a case, an immense knowledge base would be remarkably useful both for people with zero prior experience and for technically experienced individuals who will sooner or later find out how particular procedures are completed, but will waste time in the process. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users lots of time and effort. The outcome is happier customers, as they can effortlessly find the info they are looking for, and much less work for the customer support team representatives, because usually the majority of the questions and difficulties that clients have are already described in the knowledge base. Provided that the articles themselves are professionally written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans feature an extensive knowledge base where you can find info on all the predicaments that you might possibly confront and their resolutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but still you are unable to send emails, for instance. We have made every effort to be as comprehensive as possible and to cover all the available options so as to save you time and effort and to supply you with different solutions for each and every issue. The knowledge base features informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whereas if you’d like to check the complete list of articles, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared a comprehensive knowledge base for all our current and future clients, so in case you buy a semi-dedicated server package through us, you’ll be able to find any info that you’re searching for at any time. We’ve got heaps of informational help articles, which will help you better understand what is going on in your account – "What’s PHP?" and "What are file access permissions?" are merely two examples. Our exhaustive guides will help you accomplish anything you like – unzip an archive, import a database, redirect a domain, etc. Plus, we’ve also got troubleshooting instructions, which will allow you to find out what spurs a particular problem and the probable solutions for it. In case you aren’t able to send e-mail messages or your domain returns an HTTP 500 error message, for example, you can refer to our knowledge base and repair the problem in no time. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.